System Requirements
Following are the recommended minimum system requirements to enjoy BigPond® Mobile Broadband and access our technical support services.
We also highly recommend that you help protect your system and vital data with
anti-virus and
firewall software.
Minimum system requirements
| PC/notebook Users | Macintosh |
Processor | XP and Vista - 600MHz Pentium or equivalent (1GHz or above strongly recommended)
Windows 7 - 1 gigahertz (GHz) | PowerPC G4/G5 :
iMac, iBook, Power Mac, PowerBook, Mac Mini Intel (x86/32-bit) :
iMac, MacBook, Mac Mini |
Operating System | Windows 7 (32-Bit, 64-Bit), Windows Vista (SP1, x86/32-bit & x64/64-bit), XP (SP2 & SP3 or Media Centre Editions, x86/32-bit) | Apple Mac OSX v10.5 and above. Click here for more information |
Memory | 256 MB RAM (for XP)
512 MB RAM (for Vista)
1 gigabyte (GB) RAM (Win7 32-bit) or
2 GB RAM (Win7 64-bit) | 256 MB RAM minimum |
Hard Drive | 150MB free space | 150MB free space |
Internet Browser | Internet Explorer version 5.5 + | Internet Explorer version 5.5 + or Safari 3.2 + |
Network Device |
| | |
| BigPond® Ultimate Wi-Fi | USB port or Wi-Fi connection | USB port or Wi-Fi connection |
| BigPond Elite® Network Gateway | Built-in Intel® Centrino® (Wi-Fi connection) or Ethernet Port (Wired connection) | Built-in Mac AirPort (Wi-Fi connection) or Ethernet Port (Wired connection) |
Display | SVGA display 800x600x256 colours + | SVGA display 800x600x256 colours + |
Performance will vary depending on configuration.
Mobile technical support services
Hardware | Any PC or Macintosh that meets the minimum system requirements above.
Any BigPond-branded Mobile Broadband Device |
Operating System | All Operating Systems that meet the minimum system requirements above. |
Software | - Internet Explorer 5.5 - 8.0
- Safari 1.2
- Outlook Express 5.5 - 6.0
- Windows Mail, Windows Live Mail
- MS Outlook 2000 / 2002 / 2003 / 2007 / 2010 (For 2000, corporate version is not supported)
- Mobile Broadband Connection Manager
- Mobile Broadband Connection Client |
Not Supported | - PCs in a LAN or sharing environment. (This includes PCs that have 2 network cards installed but are not currently connected to a network. Please place your PC into a stand-alone single state before you call the Helpdesk).
- Any server version of MS Windows or MAC OS.
- HTML programming, Domain Names, Editing registry settings.
- Hardware such as Routers, Proxy Servers and Hubs.
- Servers such as Web Servers, Mail Servers, FTP Servers.
- Linux, Unix, FTP Software, Netscape, Opera, MS FrontPage & MS FrontPage Express. |
Things you need to know
Server editions of Windows 2000 and XP are not supported. Win XP (x64/64-bit) are not supported.
