Main content

ADD-ONS


Need help with communication and technology?

To help with your communication and technology needs, Telstra Plus Premium Support provides you with expert help on a wide range of services. Now Telstra customers can get assistance for home network and computer related problems not available through Telstra's standard support services.

Call us on 13 PLUS (13 75 87)

Telstra Plus - expert advice, set-up and support services

Telstra Plus Premium Support provides expert in-home and phone support for a wide range of technologies - like setting up or fixing a wireless network, upgrading your operating system or even rebuilding your PC.

For more information on the services we offer, choose a category below...


Your PC doesn't like the new printer?
Tired of tripping over cables and cords?
Can't play the latest games on your PC?

SupportPricing
HelpdeskFrom $99
In your homeFrom $179

Advice

Need some advice?
SupportPricing
Helpdesk (Over the phone)From $59
In your homeN/A

Operating System

Thinking of replacing your PC?
SupportPricing
Helpdesk (Over the phone)N/A
In your homeFrom $269

For a free quote, call us on 13 PLUS (13 75 87)

Our mobile technicians and phone support crew are available seven days a week from 8am to 10pm AEST Monday to Friday and from 9am to 6pm AEST on weekends (except public holidays).


Things you need to know

Telstra Plus Premium Support services are not available on Linux operating systems. You are responsible for all data charges (if any) associated with this service (incl downloading of any software, software updates, drivers etc). Unless otherwise stated, the cost of any software/hardware is not included in the price of Telstra Plus Premium Support service.


For further details on our inclusions and exclusions for each service offering, please see our Terms & Conditions (DOC, 89kb).