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Premium Mail

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Benefits

BigPond Premium Mail is great if you need to work on the move - or your colleagues do. Your team can keep in touch from anywhere with internet access out on the road, using an amazing range of web-enabled devices. What's more, those devices will automatically synchronise with the latest information, even as you switch access between your PDA, laptop, desktop and GPRS phone.

The services are based on a licensed and fully managed version of Microsoft Exchange 2003, which is hosted and maintained by BigPond. It's an easy, flexible and cost-effective alternative to hosting your own organisational software.

So you can synchronise shared calendars and contacts to schedule meetings and make appointments, create electronic 'to do' lists to make managing workloads easier, and send and receive email from anywhere with internet access out on the road.

Details

PlanIdeal ForFee1
Group PC/Web AccessKeeping a wide-ranging team in touch, via their various mobile devices and PC to manage mail, meetings, appointments and contacts$14.95/mth
Group Web Access Allowing a team to synchronise mail, share files and book meetings across the web$9.95/mth
Solo Manager PlusManaging your email and calendar via a number of synchronised devices$6.95/mth
Solo ManagerManaging your mail via a number of synchronised devices$4.95/mth
AdditionalNot wanting to provide Premium Mail to all your staff, add or keep your existing POP3 mailboxesFree

Features

Mobile access

Staff can access their Premium Mail features from portable wireless devices such as GPRS-enabled PDAs and WAP 2.0 mobile phones, within a GPRS coverage area. It's perfect for people who need access to their mailbox and other information while on the road.

This mobile functionality includes two main types of access:

1. Active Sync with Microsoft Pocket PC

Reconfigures the Microsoft Outlook display for the much smaller screens of mobile phones and PDAs. Staff can use any GPRS-enabled device, including mobile phones, PDAs and Pocket PCs to access and use their mailbox features.

2. Outlook Mobile Access via WAP 2.0

Delivers a text-based version of your email and other Outlook tools (Calendar, Contacts entries, etc) so that staff can:

Web access

BigPond Premium Mail mailboxes (and all their associated features) can be accessed from any PC with web access and a web browser. This means staff can access their mailbox from home, the office or their laptop, with no complicated set-up or configuration hassles. This Outlook Web Access is almost identical to the familiar fully-installed version of Microsoft Outlook.

Email

Each BigPond Premium Mail account comes with a mailbox and a Sent Items folder. This gives staff their own email address, plus the ability to send and receive emails. Each mailbox includes 20MB of message storage, with extra storage available (fees apply).6

Contacts

Contacts databases help staff to store, manage and access essential details for all the people they need to contact. Details (email, phone numbers, etc) can be organised by individual, or grouped into lists. And shared contacts help all team members to contact key customers, suppliers, each other and internal staff.

Calendar

The BigPond Premium Mail Calendar gives team members an electronic diary to help plan and manage activities and appointments. Shared calendars can also be used to manage reservations for common resources like meeting rooms. With online access from anywhere, this can help mobile staff avoid time wasting and conflict over double bookings.

Tasks

Tasks let staff create electronic 'to-do' lists for themselves. Items can be added, marked for future follow-up, and 'crossed off' when completed. It's a great way to stay organised and on top of activities or complex projects.

Public (shared) folders

Shared folders provide a file where anyone on your team can place items for other team members to access. These could be anything from email information (using a shared inbox) through to bookings for shared company resources like cars and meeting rooms (using a shared calendar).

Notes

The Notes feature generates handy electronic yellow 'sticky notes' which you can use to capture ideas, phone numbers, contact details and other important information for later.

Anti-virus software

There's more to our anti-virus software than security protection. It can help you save time lost because of viruses, because BigPond Premium Mail does away with the inconvenience and cost of purchasing, installing and updating email anti-virus software for your business.

Off-site backup

Because all the information you use with BigPond Premium Mail (including your email inbox, sent items, calendar entries, contact lists, etc) are stored on our powerful Exchange servers, you have an automatic off-site backup. For example, if your PDA fails, for example, you won't lose all your contacts and appointments.


Things you need to know

1. Additional charges apply for telecommunications services and Internet access required to use the service.

2. If you ask us to host your domain name, then domain name charges apply.

To use BigPond Premium Mail, you must be a post-paid BigPond Member, and have requested us to host your domain name or have configured the mail exchange record for your domain to refer to the BigPond Internet Server we nominate to you.

We will provide you with client software to use BigPond Premium Mail for the Group PC/Web Access plan. Use of any client software is subject to the terms and conditions for that client software.

If you are a BigPond customer then you may activate free additional mailboxes for your users.

Each mailbox that exceeds the 20MB storage allocation will be charged $0.10 per MB per month. The excess is calculated by averaging daily storage used across the month.

You may request us to assist you to migrate a mailbox for an additional fee.