Many of our customers have asked for improvements to their BigPond Email. In response, we've worked with Microsoft# to bring you fully featured email, with better performance and advanced capabilities.
New BigPond Email
Introducing the new BigPond Email. After this update, you can look forward to better overall performance, plus increased online storage, convenient webmail, messaging and more. Watch video.
We're aiming for a smooth transition
We'll contact you via email inviting you to transfer across to BigPond email with Outlook.com. The email will include instructions on the steps you'll need to take. If you've connected, updated or added mailboxes after 10 February 2012, you'll have access to Outlook.com straight away. Learn more.
Not sure if you've already been updated? To find out, simply log in.
Overview of what you can expect
You'll enjoy better overall performance, 7GB of online storage, built-in Office# Web Apps and more. Rest assured your BigPond email addresses won't change. Learn more.
Access from your browser or email client
A couple of points to remember. If you connected, updated or added mailboxes after 10 February 2012, you'll need to get started using a browser. If you want to use your email client (eg Outlook#), make sure you use the correct settings.If you're an existing customer with BigPond MyInbox, log in here.
Ideal for your smartphone
Remember, if you've already been using BigPond Email with your smartphone - you'll need to update your settings. Find out about updating Windows# Phone, iPhone*, Android^, Nokia, BlackBerry+ or other phones. Also, please remember that - when you're prompted for a Windows Live/Hotmail ID - be sure to enter your BigPond/Telstra Username and password.
Your questions answered
At our FAQ page, you'll find more detailed information about new BigPond Email with Outlook.com.
* Please remember, some types of usage can affect your monthly data allowance.
1. Requires Windows Live Essentials. Please see minimum system requirements.
®Registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.
# are either registered trade marks or trade marks of Microsoft Corporation in the United States and/or other countries.
* are either registered trade marks or trade marks of Apple Inc., registered in the U.S. and other countries.
+ is a trademark of BlackBerry.
^ is a trademark of Google Inc.